Privacy Policy

Introduction

Manipal Teaching Hospital ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or providing your information to us, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, contact details (email, phone number, address)
• Demographic information (age, gender)
• Medical history and health information
• Insurance information
• Payment information
• Emergency contact details

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information
• Usage data and browsing patterns
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing medical services and treatment
• Processing appointments and registrations
• Managing your healthcare records
• Communicating with you about your care
• Billing and payment processing
• Improving our services and website
• Complying with legal obligations
• Sending important updates and notifications

Information Sharing and Disclosure

We may share your information in the following circumstances:

• With healthcare providers involved in your treatment
• With insurance companies for billing purposes
• When required by law or legal process
• To protect the rights and safety of our patients and staff
• With service providers who assist in our operations
• In case of emergency medical situations

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure network infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing
• Objection: Object to processing of your information
• Portability: Request transfer of your data to another organization

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: